加入澳门威尼斯人游戏 船期表

Top 3 Shipping Questions

• When will my trees arrive?

  To be sure that your trees arrive in a strong and healthy condition, we ship bare-root stock only when it is dormant in the fall and spring seasons. 澳门威尼斯人游戏 are sent according to your local climate and this year’s weather. 输入您的 邮政编码 in the form above to find out when your trees will ship.

  下降航运

  We have to wait for a couple of hard frosts so the trees go dormant and can be shipped safely. 澳门威尼斯人游戏 can be planted until the ground is frozen 固体.

  春天航运

  Our trees can be planted during a broad range of weeks or months - from when the frost first leaves the ground through 今年的春天来得很晚.

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• How are my trees shipped?

  Your 10-Free-Tree membership package will ship by USPS bulk rate. 所有托儿所订单 ship USPS Priority or UPS Ground depending on the size/weight of the order. 的 majority of Nursery orders will travel by USPS Priority. 我们所有的澳门威尼斯人游戏都可以 寄到邮政信箱. If your package is too large to fit, the post office will leave a card in your box indicating the arrival 你的澳门威尼斯人游戏.

• I only received part of my order. 剩下的呢??

  Paid nursery orders and free membership trees come from separate facili领带s and arrive at separate times.

  加入澳门威尼斯人游戏

  Please inspect all orders carefully upon arrival. 我们的会员 trees are one year old seedlings and are about 6 – 12 inches in length. 你所有的 membership trees come in a 塑料包 and are bundled together with a twist 领带. Please remove the twist 领带 and carefully separate the trees. 每一个落叶 seedling should look like a stick with some roots at the end.

  苗木

  Please inspect your order carefully upon arrival. 我们的托儿所 trees are 2 year old seedlings. 他们 are packaged in a recyclable cardboard box. Please remove all of the contents from the package upon receipt. 你的澳门威尼斯人游戏苗 are all bundled together and secured inside of a clear plastic bag covering the 根茎部分. 在那里 should be a twist 领带 securing the clear 塑料包 to your seedlings (just above the roots). Please remove the twist 领带 and remove the trees from the clear plastic bag. You should now be able to see white paper tags on the seedlings indicating the species of tree above the roots. NOTE: when you order multiple trees of the same species they are bundled together with another twist 领带. 在那里 will be only one paper label per species of tree ordered. 小心地分开 你的澳门威尼斯人游戏. You should have also received a small package of papers in a clear 塑料包. Please open the package and locate the packing 滑 (green and 白纸). Compare your order with the items listed on this packing 滑.

  If you are missing any trees from your order please 联系会员服务 and we will be happy to schedule a free replacement 对于丢失的物品.

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